do not reliable for Hotel and Guesthouse – How To Keep Your Unruly Traveler bay
Whether you own a hotel or a vacation rental property can only handle one, it is likely that the & # 39; Before've had a bad guest. These can damage property, disturb the other guests, too complain about the hope of a free night & # 39; s stay and steal everything that is not bolted. However, several ways to protect yourself and your investment.
Let me start by telling the story. I owned a property management company for several years. Families can also allow me to rent a cottage in the short term, while they were not there. We collect the rent for the guests, and then transmits a certain portion of that income from the rental income to the owner. Only two months of the new business venture, a young lady came into our office one day. He finished college, and said he wanted to celebrate the most luxurious rental properties we offer. At the time it was the largest real estate aa large log cabin on a mountain top and a rental $ 750 per night. He said: "I & # 39; I'll take it." Because it was my job has just begun, I was delighted. However, he only checks against which the rental policy. He decided to let my desire to fill the property override my common sense. You can see where this is going. The day after checked out, I received a call from the bank. A bounced check. To this day, I believe that the woman knew ahead of time exactly how long it would take the bank to return the check because it was one day less.
The reason why I said that the story is this: The most powerful tool that can help you avoid problems like that good old fashion intuition . Trust your judgment. If a guest seems something out of the ordinary, you & # 39; ll know. For example, if someone calls someone to make reservations, tell them that you need to talk to the person whose name is on the contract. If your spring break approaches, be careful of college kids who are trying to book. Listen to the conversation. The first time I hear that they say "dude" or "it & # 39; s totally awesome, bro" to take this hint and send em packing. Unless booze-soaked college kids on spring break is not a problem in the part of the world, then by all means …
also write strong, well-considered hiring policy. There are many places online where you can get the basic rental policy, but may have more success if their own right. If the hotel has a pool, write your rules to the policy pool. If the cabin is not pet friendly, writes that too. The guest is not expected to play by the rules, if you do not know what those rules.
The best way to ensure that guests are well-behaved, and feel that the security deposit. The home is less likely to leave all towels when there is a $ 500 refundable security deposit at risk.
Finally, consider joining a web-based service that allows hotels and rental agencies reported to the guest & # 39; behavior to other hotels and rental agencies warned of known troublemakers. They are usually called black list of guests sharing service . Similar to the "no-fly" list for airlines. At the moment the three major agencies:
1) "GuestScan" extend the visitors in the UK.
2) " GuestBehavingBadly" extends to Australia and the South Pacific.
3) "GuestChecker" covers North America. These are paid services, but the first time a bounced check or a guest steal your TV, you & # 39; ll I want to join.
By the way, the girl who bounced a check for nearly $ 7k? Yes, I & # 39; and the blacklist.